Refund Policy

Customers may return unopened, unused, and undamaged items within 60 days of receiving their order. Products must be returned in their original packaging to qualify for a refund.

candlewarmersshop.it.com offers free return shipping for all eligible returns. Customers do not need to pay any additional fees for the return process.

Once we receive and inspect the returned items, we will process the refund within 5–10 business days. Refunds will be issued to the original payment method used at checkout.

Certain products may not be eligible for return if they are damaged, used, or not in resalable condition. We will clearly evaluate each return request fairly and responsibly.

This Refund Policy applies to all transactions on candlewarmersshop.it.com and ensures transparent and secure purchase protection for every customer.